IT & Software

1st Line IT Support Engineer - Microsoft & Networking

Searchability

Essex · England · United Kingdom

Searchability, a UK technology services business, seeks a 1st Line Helpdesk Engineer in Essex. You’ll provide remote and occasional on-site IT support for Microsoft 365, Windows, AD and networking, handling incidents from initial contact to documentation with high service standards.

The role includes an on-call rota and a hands-on approach to resolving issues, escalating more complex cases to senior engineers while keeping customers informed throughout the lifecycle.

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Reference: WJ-766_22010078

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