IT & Software

24/7 1st Line IT Support Agent - DV Clearance Eligible

Experis Austria

London · England · United Kingdom

The organisation is seeking a dedicated 1st Line OSM Contact Centre Agent to join their Service Desk in Central London, six months with potential extension. You'll provide first-line IT support across Microsoft products, networks and applications, logging incidents and guiding users through resolution.

You will work a 24/7 rota, develop knowledge of customer environments, and escalate complex issues while maintaining service levels.

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Reference: WJ-5107_14473579

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