24/7 Contact Center Solutions Specialist

Bell Canada is seeking a Specialist Application to join our Network team in Canada. You will provide application and infrastructure support, maintenance and 24/7 on-call service monitoring for business customers, collaborating with CC architects, product owners, scrum masters and developers.

Based in Canada with a hybrid schedule, you will ensure service stability, proactive problem resolution, and strong customer satisfaction while leveraging Genesys and other contact center tools.