24/7 IT Service Support Analyst – Southampton

Kingfisher plc is seeking a Junior IT Service Support Analyst in Southampton to join the Command Centre. The role involves round-the-clock Level 1/2 infrastructure monitoring, initial problem determination, and rapid recovery before escalation to specialist teams.

It offers genuine development potential and an introductory pathway into IT, with a 12-hour shift pattern (24x7x365) at the Southampton site. The position requires an IT-related qualification and a willingness to work in a fast-paced