IT & Software

24/7 Service Assurance Engineer - Incident Triage & Support

Claranet

Gloucester · England · United Kingdom

Claranet in Gloucester is seeking a Shift Engineer to join our Service Assurance team. You will work with a Shift Leader to actively monitor systems, triage incidents, and ensure service quality for our customers.

The role focuses on responding to alerts, following established troubleshooting procedures, and delivering timely updates to customers and internal teams. Strong problem solving and time management are essential.

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Reference: WJ-766_22383484

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