IT & Software

2nd Line Engineer

Sterling Bridge Limited

Southampton · England · United Kingdom

Role: 2nd Line IT Engineer Location: Southampton Salary: £31,000 Growing MSP | Cloud, Hybrid & Cyber Security Exposure | Progression into 3rd Line & Infrastructure Were partnered with a growing

Managed Service Provider (MSP)

in Southampton thats investing heavily in its technical team and the services it delivers to clients. Theyre now looking for a talented

2nd Line IT Engineer

to join the business and take the next step in their technical career. This is much more than a typical 2nd Line support position. Youll work across a

varied client base and modern IT environments , gaining hands-on exposure to

cloud infrastructure, hybrid environments and cyber security , while supporting and troubleshooting a broad range of technologies. Youll have the opportunity to get involved with

Microsoft 365, Azure, Windows Server, Active Directory, networking, cloud platforms and security technologies , as well as supporting infrastructure improvements and technical projects. The business is also embracing

AI and emerging technologies , giving you the chance to develop your knowledge in an area that is becoming increasingly important across IT. What really makes this opportunity stand out is the

progression available . The company is keen to develop its engineers and provide a clear route from

2nd Line into 3rd Line Engineering and Infrastructure Engineering . Youll be surrounded by experienced technical professionals, giving you the support and exposure needed to keep building your skillset. If youre a 2nd Line Engineer who wants to move into a more technical environment, work with

Cloud, Hybrid Infrastructure, Cyber Security and AI , and build towards a senior engineering career, this could be an excellent next move. Required Skills:

Experience working in a

2nd Line IT Support / IT Engineer

role

MSP experience is highly desirable

Good knowledge of

Microsoft 365, Windows and Active Directory

Exposure to

Azure and Cloud Infrastructure

Understanding of

hybrid IT environments

Good networking knowledge including

DNS, DHCP, VPNs and firewalls

Exposure to

Cyber Security technologies and best practices

Strong troubleshooting and problem-solving abilities

Comfortable working across multiple client environments

Strong communication and customer-facing skills

Interest in

AI and emerging technologies

Exclusive Benefits:

£31,000 Salary

Strong exposure to

Cloud Infrastructure & Hybrid Environments

Hands-on exposure to

Cyber Security

Opportunity to develop knowledge of

AI and emerging technologies

Exposure to varied client infrastructures and technical environments

Involvement in infrastructure and cloud-based projects

Clear progression into

3rd Line and Infrastructure Engineer roles

Technical training and development opportunities

Supportive team with experienced engineers

Modern and forward-thinking MSP environment

25 Days Holiday + Bank Holidays

If youre a

2nd Line IT Engineer

looking for an MSP where you can gain serious exposure to

Cloud, Hybrid Infrastructure, Cyber Security and AI , while progressing towards

3rd Line or Infrastructure Engineering , click

APPLY NOW , attach your

FULL CV and contact details , and Ill be in touch ASAP. ??

TPBN1_UKTJ

Reference: WJ-5375_5758061

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