IT & Software

2nd Line Helpdesk Engineer – Remote Support & Training

Arc

Yateley · England · United Kingdom

Arc, a UK-based IT MSP, is seeking a 2nd Line Helpdesk Engineer to provide advanced remote and on-site support. You’ll resolve complex issues, handle escalations, and contribute to documentation and knowledge sharing.

Key tasks include updating Group Policy, mentoring junior engineers, and occasional site visits. Proficiency in Windows, O365, AD, and networking is required; IT Glue, Autotask, and Datto RMM are a plus.

#J-18808-Ljbffr

Reference: WJ-766_22344154

Apply now

Continue on the employer's official application - the same link they use for every candidate.

More jobs

This role is listed on GigBlows for discovery and search. Hiring decisions and applications are handled by the employer or their chosen application system.