2nd Line IT Support Engineer

Overview

Our client is an award-winning communications company looking for an IT Support Contractor in Sutton-In-Ashfield, Nottinghamshire to provide specialist support to all Group users ensuring that all functions are carried out legally and in accordance with best practice.

Responsibilities

• To provide first and second line ‘help desk’ user support for designated applications software
• To provide first and second line hardware support for desktop and server applications
• To provide remote support for mobile staff, home users and other Group sites.
• To maintain the telephone system.
• To be the contact point for the company mobiles – arranging upgrades, repairs and new equipment.
• To provide technical knowledge for IT and electronic systems that aid the production equipment including the shop floor data collection systems.
• Responsible for server backups and media.
• To carry out the role of system administration all software packages in use.
• Undertake to comply with the Information Security Management System (ISMS) and its associated policies
• Any other duties that may be required from time to time.

The successful candidate will possess the following:

• Educated to A level or equivalent (computing or business)
• Qualified in PC windows admin/MS office support
• Established business background
• Working as part of a team
• Database skills an advantage

This is a 6-month contract with a package including an attractive salary of £24,000

Hours of work - 8:30-17:00 and 30 mins for lunch

This is a fantastic opportunity to join a well-established business with excellent prospects and development.

For more information please contact our permanent consultants on or apply below.