2nd Line IT Support Engineer — Hybrid & On-Call Pay

Dee Set Ltd in Stoke-on-Trent is seeking an IT Support professional to deliver high-quality 2nd line support across business systems, devices, and network services, ensuring reliable and secure user experiences.

The role is office-based with some home working, 37.5 hours per week, on-call pay opportunities, and scope to contribute to incident management, documentation, and continuous improvement.