2nd Line IT Support Engineer – M365 & Networking

Home Group in Newcastle upon Tyne is looking for an IT Service Desk professional to support the Microsoft 365 stack, configure devices at scale, and own incidents end to end.

You will join a team that values clear communication, strong troubleshooting skills, and the delivery of reliable tech services in a hybrid work setting. The role offers a 7.5 hour day and a focus on service quality.