IT & Software

2nd Line Network Engineer — Office-Based + 25 Days Leave

Wavenet

Metropolitan Borough Of Solihull · England · United Kingdom

Wavenet is seeking a skilled 2nd Line Network Engineer to join our Service Operations team in the United Kingdom. You will provide advanced technical support across networking and security, diagnose incidents, and ensure service requests are handled to a high standard.

You will perform second-line diagnostics, work with clients via phone and email, manage tickets to meet SLA targets, and maintain thorough documentation of client infrastructure and troubleshooting steps.

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Reference: WJ-5107_14158228

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