2nd Line Support Engineer

Technical Support Specialist (product Support)

Join our client’s dynamic IT team and take your support skills to the next level! This hybrid role (1 week on-site, 1 week remote) puts you right at the heart of fast‑paced IT operations — solving real‑world challenges, improving systems, and making a genuine impact every day.

What you’ll do:

• Deliver top‑notch 1st & 2nd line support (both remote & in‑person)
• Troubleshoot, configure, and optimise IT systems
• Manage tickets, improve processes, and document solutions
• Support Microsoft, macOS, networking, and cloud platforms

What you’ll bring:

• Strong Windows/macOS and networking skills
• Confident communicator who thrives with clients
• Hands‑on experience with Microsoft 365, AD, and cloud tech
• Varied work—no two days are the same
• Work alongside a supportive and forward‑thinking tech team

Ready to make your next move? Apply now or contact the WSR Team at for more info.

Seniority level: Associate

Employment type: Full‑time

Job function: IT System Training and Support , IT Services and IT Consulting , and IT System Operations and Maintenance