2nd-Line Support: Microsoft 365 & Endpoint Management

Corriculo Ltd in Basingstoke is seeking a capable Support Engineer to own escalated incidents from first-line teams, diagnosing complex issues across Microsoft 365, Active Directory, and endpoint management in a hybrid IT environment.

You will mentor junior colleagues, log accurate tickets, adhere to SLAs, and contribute to internal documentation while supporting a broad internal user base with a collaborative IT function aligned to ISO standards.