3rd Line Infrastructure Engineer

Location: Central Manchester (2–3 days on-site)

Contract: Initial 6-month contract (high likelihood of extension)

Start Date: Within the next 4 weeks

Overview

Are you looking for stability, variety, and the opportunity to make a genuine impact within a newly formed infrastructure team? This role offers exactly that.

We're looking for an experienced 3rd Line Infrastructure Engineer to join a small, highly capable team of engineers who work collaboratively, share responsibilities, and take pride in maintaining a robust, secure, and reliable infrastructure environment.

This is a hands-on role where you'll split your time between resolving complex operational issues and supporting the ongoing development of a modern, cloud-first infrastructure. If you enjoy working across a broad technical estate and thrive in a collaborative environment, this could be the perfect opportunity.

Key Responsibilities

• Provide support across a broad range of 3rd line Infrastructure activities.
• Resolve complex technical ticketed operational issues, including:
• Basic networking and hardware troubleshooting
• Advanced troubleshooting within Azure
• Advanced firewall troubleshooting
• Support and maintain Azure cloud infrastructure, including Azure Virtual Desktop (AVD).
• Ensure mission‑critical systems remain stable, secure, and performant.
• Work across Windows Server, Active Directory, Microsoft 365, and virtualised environments.
• Support enterprise networking, SD‑WAN technologies, and firewall infrastructure.
• Contribute to infrastructure improvements and ongoing technical projects.
• Work collaboratively within a close‑knit infrastructure team to deliver a high-quality internal IT service.

Requirements

• Minimum of 7 years' hands‑on experience in cloud and infrastructure support.
• Strong technical expertise across:
• Azure Cloud, including Azure Active Directory and Azure Virtual Desktop (AVD)
• Azure IaaS and PaaS services
• Windows Server
• Active Directory
• Microsoft 365
• Firewall technologies (strong knowledge of SD‑WAN, Meraki, and Palo Alto)
• VMware and other virtualisation platforms
• Enterprise‑scale networking and server environments (300–400 users/servers)
• Able to provide specific, evidenced examples of Azure experience during interview.
• Strong troubleshooting skills with the ability to resolve complex technical issues independently.
• Excellent communication skills and a collaborative approach.

Why Join?

• Be part of a newly established, close-knit infrastructure team.
• Work in a varied role where no two days are the same.
• Collaborate with experienced engineers in a supportive environment.
• Opportunity for long‑term continuity and contract stability.
• Outside IR35 contract with an initial six-month term and strong extension potential.