Account Supervisor
oliverusa
Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group , we're at the foothill of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Account Supervisor
Location: Toronto, Ontario About the role
You’ll be the connective tissue that holds strategy, creative, and delivery together across a financial services brand. Working across multiple projects simultaneously, you 'll tr anslate the brand's business o bj ective s an d consumer insights into clear briefs, guide creative development, and present work that balances brand ambition with financial services precision. Success means delivering campaigns that move business metric while setting quality standards and elevating the team around you. What you will be doing
Act as the primary day-to-day client for the financial contact, building trusted relationships with stakeholders across divisions Translate business objectives into clear, strategic creative briefs that balance brand, performance, and compliance requirements Manage campaigns end-to-end - from brief through creative development, client feedback, regulatory review, approvals, and delivery - across digital, email/CRM, social, web, and print channels Present creative work and strategic rationale to senior client stakeholders, advocating for ideas while navigating financial services regulatory requirements Develop and maintain project timelines, ensuring on-time delivery across multiple concurrent workstreams Collaborate closely with the studio's creative, strategy, and production team members to maintain consistent quality and brand standards Identify strategic opportunities within campaign briefs - connecting cardholder data, loyalty insights, and cultural moments to strengthen campaign impact Guide and mentor junior team members, sharing knowledge and raising standards across strategy, creative, and account disciplines Monitor campaign performance and translate results into actionable recommendations for future work Identify ways to improve studio processes, workflows, and efficiency Build strong working relationships within the organisation to surface new opportunities for the studio Budget and Production Management
Track and manage project-level budgets, including cost estimation, purchase orders, invoicing, and reconciliation Source and negotiate with freelancers and production partners as needed Support financial reporting for the account
What you need to be great in this role
5-8 years of experience in account management, integrated marketing, or a similar client-facing role within an agency, in-house studio, or brand environment Proven ability to manage multiple projects simultaneously across digital, CRM, social, and traditional channels Experience writing strategic creative briefs that translate business objectives into work that resonates Confidence presenting to and building relationships with senior client stakeholders A genuine understanding of how strategy, creative, and production connect - and the ability to add value across all three Experience working within regulated industries (financial services, healthcare, or similar) where compliance review is part of the creative process Strong organisational skills and the ability to keep complex, multi-stakeholder projects on track Ability to mentor and develop junior team members Experience working in an embedded agency or in-house studio model Understanding of US financial services marketing regulations and compliance workflows Salary Range
$97,750 - $109,250 CAD At the time of this posting, the base salary for this position may range according to what's stated below. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER's total compensation package. Our values shape everything we do
Be Ambitious to succeed BeImaginativeto push the boundariesofwhatisworsehappening..Unknown Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations Our recruitment process does not employ artificial intelligence for selection. We use AI to support efficiency and consistency, not to replace human judgement. Candidate evaluation and selection are co
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Location: Toronto, Ontario About the role
You’ll be the connective tissue that holds strategy, creative, and delivery together across a financial services brand. Working across multiple projects simultaneously, you 'll tr anslate the brand's business o bj ective s an d consumer insights into clear briefs, guide creative development, and present work that balances brand ambition with financial services precision. Success means delivering campaigns that move business metric while setting quality standards and elevating the team around you. What you will be doing
Act as the primary day-to-day client for the financial contact, building trusted relationships with stakeholders across divisions Translate business objectives into clear, strategic creative briefs that balance brand, performance, and compliance requirements Manage campaigns end-to-end - from brief through creative development, client feedback, regulatory review, approvals, and delivery - across digital, email/CRM, social, web, and print channels Present creative work and strategic rationale to senior client stakeholders, advocating for ideas while navigating financial services regulatory requirements Develop and maintain project timelines, ensuring on-time delivery across multiple concurrent workstreams Collaborate closely with the studio's creative, strategy, and production team members to maintain consistent quality and brand standards Identify strategic opportunities within campaign briefs - connecting cardholder data, loyalty insights, and cultural moments to strengthen campaign impact Guide and mentor junior team members, sharing knowledge and raising standards across strategy, creative, and account disciplines Monitor campaign performance and translate results into actionable recommendations for future work Identify ways to improve studio processes, workflows, and efficiency Build strong working relationships within the organisation to surface new opportunities for the studio Budget and Production Management
Track and manage project-level budgets, including cost estimation, purchase orders, invoicing, and reconciliation Source and negotiate with freelancers and production partners as needed Support financial reporting for the account
What you need to be great in this role
5-8 years of experience in account management, integrated marketing, or a similar client-facing role within an agency, in-house studio, or brand environment Proven ability to manage multiple projects simultaneously across digital, CRM, social, and traditional channels Experience writing strategic creative briefs that translate business objectives into work that resonates Confidence presenting to and building relationships with senior client stakeholders A genuine understanding of how strategy, creative, and production connect - and the ability to add value across all three Experience working within regulated industries (financial services, healthcare, or similar) where compliance review is part of the creative process Strong organisational skills and the ability to keep complex, multi-stakeholder projects on track Ability to mentor and develop junior team members Experience working in an embedded agency or in-house studio model Understanding of US financial services marketing regulations and compliance workflows Salary Range
$97,750 - $109,250 CAD At the time of this posting, the base salary for this position may range according to what's stated below. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER's total compensation package. Our values shape everything we do
Be Ambitious to succeed BeImaginativeto push the boundariesofwhatisworsehappening..Unknown Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations Our recruitment process does not employ artificial intelligence for selection. We use AI to support efficiency and consistency, not to replace human judgement. Candidate evaluation and selection are co
#J-18808-Ljbffr
Reference: WJ-3875_13621078