Accounts Receivable Collections Representative

Build finance experience remotely with Descartes as an Accounts Receivable Collections Representative using customer service and Excel skills. Waterloo office visits may be required.

This opportunity suits an adaptable individual developing professionally in finance or accounting. You will contact customers about overdue payments, maintain communication records, monitor aging reports, and support account reconciliations. The position also involves billing disputes, payment discrepancies, reporting, and collection-related tasks.

Key Responsibilities:

• Contact customers by phone or email regarding overdue payments
• Maintain detailed records of customer communications
• Monitor aging reports and act on problem accounts
• Reconcile accounts and resolve billing disputes
• Investigate discrepancies and prepare collection-related reports

Requirements:

• Previous collections experience is required
• Intermediate to advanced Excel skills
• Effective customer service and time management skills
• Strong analytical skills and attention to detail
• Ability to meet tight deadlines under pressure

Apply your collections, reconciliation, Excel, and customer service capabilities within Descartes’ remote finance team supporting overdue accounts.