Advanced 2nd/3rd Line IT Support Engineer – Microsoft

Xact Placements Limited is seeking a proactive 2nd/3rd Line Support Technician to join a Microsoft-focused MSP. You will handle complex issues, provide onsite and remote support, onboard new clients, and contribute to projects with the senior team.

A strong focus on customer satisfaction and operational improvements is expected. The role involves working across Windows Server, Microsoft 365, Azure AD, and Active Directory, with emphasis on hands-on troubleshooting, on-site visits, and