Advanced Technical Support Engineer – Networking & SaaS

NiCE Ltd. in the United Kingdom is seeking an experienced Technical Support Engineer to join our global team. You will provide advanced technical support for our software solutions, diagnose complex issues, and collaborate with customers to minimize downtime.

The role demands deep knowledge of networking, SaaS platforms, and database tech, along with strong communication and mentoring skills. You will work in a hybrid environment and contribute to process improvements and knowledge base content.