Agile Engineer

Responsibilities

• Design, configure, and support enterprise applications, including the Odessa platform, using Agile/Scrum delivery practices.
• Translate business, functional, and operational requirements into technical solutions.
• Participate in sprint planning, backlog refinement, design reviews, and retrospectives.
• Configure, test, deploy, and maintain application components for quality, performance, and reliability.
• Provide production support, incident management, root cause analysis, and preventative remediation.
• Support and troubleshoot API-based integrations between Odessa and upstream/downstream systems.
• Use SQL querying to analyze data, validate results, and support troubleshooting.
• Ensure solutions meet security, compliance, risk, and governance standards.
• Collaborate with engineering peers, business stakeholders, architects, and vendors.
• Maintain documentation, operational runbooks, and knowledge articles.
• Contribute to continuous improvement initiatives that strengthen system stability, scalability, and supportability.

Requirements

• Bachelor’s or college degree (preferred in Engineering, IT, or Operations).
• Experience working within Agile / Scrum delivery environments.
• Hands-on experience supporting or configuring enterprise or commercial applications.
• Strong attention to detail, verbal and written communication skills, and problem-solving skills.
• Experience with API concepts, integrations, and troubleshooting (REST/SOAP preferred).
• Systems and process mapping experience using Visio or other modeling tools.
• Working knowledge of SQL querying for data analysis and troubleshooting.
• Working knowledge of Microsoft Azure fundamentals (compute, integration, security concepts).
• Strong analytical and troubleshooting skills.
• Experience working with distributed or global IT teams.
• Understanding of secure application development and operational support practices.
• Mandatory security, compliance, and platform-specific training requirements.
• Preferred: Experience supporting the Odessa platform or similar leasing / contract management systems.
• Preferred: Experience in financial services or other regulated industries.
• Preferred: Experience with CI/CD pipelines, DevOps tooling, and ITSM platforms such as ServiceNow.
• Preferred: Salesforce Administrator experience.
• Preferred: SmartCOMM template development, administration, document composition, and CCM solutions experience.
• Preferred: RPA and workflow automation experience.
• Preferred: Relevant certifications such as Agile/Scrum, ITIL, Salesforce Admin, SmartCOMM Administrator/Developer, AA-CARP, Cloud, or Security.

Core Competencies

Demonstrates expertise in configuring and supporting enterprise applications, particularly the Odessa platform, while utilizing Agile/Scrum methodologies. Proficient in SQL querying, API integrations, and ensuring compliance with security and governance standards.

Highest-signal resume keywords

• Odessa Platform Support
• Agile/Scrum Methodologies
• SQL Querying
• API Integration Troubleshooting
• Microsoft Azure Fundamentals

Hard Skills

• Enterprise Application Configuration
• SQL Querying
• API Concepts
• Systems Mapping
• CI/CD Pipelines
• DevOps Tooling
• RPA Automation
• SmartCOMM Development
• Incident Management
• Root Cause Analysis

Soft Skills

• Attention to Detail
• Verbal Communication
• Written Communication
• Problem-Solving
• Collaboration

Certifications & Qualifications

• Agile/Scrum Certification
• ITIL Certification
• Salesforce Administrator
• SmartCOMM Administrator/Developer
• AA-CARP Certification

Industry Keywords

• Financial Services
• Regulated Industries
• Compliance Standards
• Governance Standards
• Operational Support Practices

Tools & Technologies

• Visio
• ServiceNow
• Agile/Scrum Tools
• Cloud Technologies
• ITSM Platforms