AI Analytics Intern, Services BI & Advanced Insights

Ciena is seeking a student intern for a 4-month term starting January 2027 within the Services BI & Analytics team in Montreal. You will contribute to data reporting and advanced analytics initiatives, including ML/AI capabilities, moving from operational reporting to insights that influence decisions across sales and post-sales services.

Key activities include enhancing the Call Analytics tool with sentiment analysis, helping forecast costs with the Cost Profiling tool, and supporting KPI