AI-Driven Experience Orchestration Director
Genesys
Genesys is seeking an AI and Experience Orchestration Director to lead AI-powered customer experiences on a global scale from Toronto. The role focuses on advancing the AI portfolio, guiding complex deals, and driving outcomes with cross-functional teams across sales, marketing, product, and services.
The position requires extensive experience in AI, pre-sales, and customer experience technology, with a track record of influencing senior stakeholders and delivering AI-led opportunities that
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