AI Implementation Lead – IVR & Call Center Analytics

Buyerlink, Inc. is seeking an AI Implementation Specialist to govern and optimize our AI call center and IVR product in Victoria, BC. This in-person role combines hands-on AI work with governance, reporting, and automation infrastructure.

You'll design A/B tests, document decisions, build dashboards, and support cross-functional teams as AI scales across the business. Strong data skills and clear communication are essential.