AI Mortgage Product Manager

Shape AI-enabled mortgage workflows in Toronto as a Product Manager, using product strategy and underwriting insights to deliver measurable value.

First National seeks an AI Product Manager accountable for direction, delivery, adoption, and outcomes. You will partner with the Residential Underwriting Business SME and AI Engineering Lead. The work spans product roadmaps, prioritized backlogs, requirements, validation, rollout, and continuous improvement.

Key Responsibilities:

• Own product vision, strategy, roadmap, backlog, release plan, and success measures
• Analyze underwriter, broker, servicing, and operational workflows
• Translate policy requirements and user needs into product requirements
• Lead three-in-a-box decisions across scope, risk, cost, and technology
• Track adoption, cycle time, quality, risk, satisfaction, and unit cost

Requirements:

• Bachelor’s degree in business, engineering, computer science, information systems, or related discipline
• Six-plus years managing complex workflow products through production adoption
• Experience translating workflows into roadmaps, requirements, and acceptance criteria
• Experience collaborating across business, design, engineering, data, quality, security, and operations
• Practical understanding of AI outputs, evaluation, guardrails, monitoring, and human judgment

Bring product leadership, mortgage workflow knowledge, and AI product expertise to First National’s Toronto team.