AI-Powered Observability Tech Lead

Cisco’s Collaboration Technology Group in London seeks a Technical Leader to drive architectural vision and implement an AI-powered Production Intelligence platform. You will blend Site Reliability Engineering with agentic AI to improve monitoring, incident response, and auto-remediation across global SaaS infrastructure.

You will mentor engineers, shape roadmaps, and partner with multiple teams to turn production needs into reliable software and AI-enabled capabilities in a fast-paced,