AI Search Evaluator - Persian
telus international
Harris Computer is looking for an AI Solutions Architect to help accelerate the adoption of artificial intelligence across the product portfolio of one of its business units.
This business unit is composed of multiple products, each with its own customers, technologies, and operational realities. The AI Solutions Architect will act as a bridge between corporate AI strategy and product-level execution. This person will work directly with product leaders, R&D teams, support teams, and technical stakeholders to identify, design, and help implement practical AI solutions.
The ideal candidate combines strong technical knowledge, business analysis skills, solution architecture experience, and the ability to guide teams through AI adoption in a structured and secure way.
WHAT YOU WILL DO
AI Strategy and Product Integration
- Work with product teams to identify practical AI opportunities that can improve products, operations, customer support, R&D efficiency, onboarding, documentation, reporting, and internal workflows.
- Help each product team evaluate where AI can create measurable business value.
- Translate business problems into AI-enabled solution concepts.
- Support the creation of AI roadmaps adapted to each product's maturity level, tech stack, and customer needs.
- Act as a trusted advisor to product leaders and R&D teams on AI adoption.
- Design AI solution architectures that can integrate with existing products, databases, APIs, documentation systems, support platforms, and internal tools.
- Recommend appropriate AI technologies, including LLMs, AI agents, automation tools, and workflow automation.
- Define integration patterns for secure and scalable AI implementations.
- Help evaluate build-vs-buy decisions for AI solutions.
- Ensure proposed solutions are technically realistic, maintainable, and aligned with Harris standards.
Governance, Security, and Standards
- Promote responsible AI usage across all products within the business unit.
- Work with legal, security, compliance, and IT teams to ensure AI solutions respect data privacy, customer agreements, intellectual property, and internal AI policies.
- Help define and enforce standards for prompt engineering, data exposure, model usage, logging, monitoring, and human review.
- Support risk assessments for AI projects, especially when sensitive customer or business data is involved.
- Help prevent duplicate AI initiatives by promoting reusable components and shared best practices across products.
Enablement and Adoption
- Support local AI Champions within each product team.
- Provide guidance, workshops, and documentation to help teams understand AI capabilities and limitations.
- Help R&D teams adopt AI tools safely in their development lifecycle.
- Assist support, product, and implementation teams in using AI to improve productivity and customer outcomes.
Project Support and Execution
- Participate in AI proof-of-concepts and pilot projects.
- Help define project scope, success criteria, risks, timelines, and technical requirements.
- Collaborate with developers, architects, product owners, and business analysts during implementation.
- Review AI project designs and provide recommendations before deployment.
- Track progress and help ensure AI initiatives move from concept to production.
WHAT ARE WE LOOKING FOR
- Proven experience as a Solutions Architect, AI Architect, Software Architect, Technical Lead, or similar role.
- Strong understanding of AI technologies, especially large language models, Claude code, Github Copilot, AWS, vector databases, AI agents, and automation workflows.
- Experience with Jira, Confluence, SharePoint, GitHub, and DevOps pipelines.
- Experience integrating software systems using APIs, databases, cloud services, and middleware.
- Strong knowledge of software architecture, security, data privacy, and enterprise integration patterns.
- Ability to understand business processes and translate them into technical solutions.
- Experience working with multiple stakeholders across technical and non-technical teams.
- Excellent communication (both French and English excellent communication skills are necessary), documentation, and presentation skills.
- Ability to influence teams without direct authority.Strong analytical and problem-solving skills.
- Fully Bilingual (French/English) candidates will be considered for this position*
Reference: WJ-291_11766161