AI Workflow Engineer

At BlueCross BlueShield of Tennessee, we’re building the foundation for an AI‑enabled future—one where our teams work smarter, our operations move faster, and our 3.4 million members experience a more responsive, reliable, and affordable healthcare journey.

We’re hiring an

AI Workflow Engineer

to help drive this work. In this role, you’ll be embedded directly with our Process Improvement team

supporting our Treasury and Internal Audit divisions

to help them imagine what’s possible beyond today’s tooling. Youll partner directly with business leaders from concept through implementation, identifying opportunities, advising on AI adoption, developing solutions, and supporting training, governance, and long-term ownership.
Experience with

Python
Exposure to

generative AI, LLM frameworks and/or AI-driven automation

in a corporate setting
Our ideal candidates will also bring

experience in healthcare

(other payers, hospital systems, health tech companies) and/or

experience working with finance teams

.
While this is a fully remote role, a final onsite interview at our Chattanooga, TN, headquarters will be required.
Process Discovery & Business Partnership
Partner with security, compliance, and legal teams to ensure workflows adhere to healthcare regulations and internal data governance standards.
AI Workflow Design & Engineering
~ Integrate AI components with internal systems, APIs, and cloud platforms.

Testing, Monitoring & Performance
Build and configure AI‑enabled workflows using established design patterns, templates, and frameworks.
Assist with integrating internal systems, APIs, and third‑party platforms into end‑to‑end workflows.
Adoption, Training & Change Support
Assist in stakeholder demos and participate in training sessions to support workflow adoption.
Help maintain workflow standards to ensure consistency, reliability, and scalability.
Operations, Monitoring & Troubleshooting
· Bachelor’s degree in STEM (Science, Technology, Engineering or Math) or related field or equivalent work experience required. 2+ years of experience in software engineering, automation, AI/ML tools, or workflow solutions and cross-functional delivery.
~ Experience with Python and familiarity with cloud platforms (Azure, AWS, or GCP).
~ Exposure to Generative AI, LLM frameworks, or AI‑driven automation.

Proficiency in Python and common AI/ML or automation libraries.
Basic understanding of containerization and deployment tools
Clear written and verbal communication skills with the ability to document technical work.
Ability to translate high‑level goals into workflow requirements and implementation steps.
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
Further information regarding BCBSTs EEO Policies/Notices may be found by reviewing the following page:
BCBSTs EEO Policies/Notices