Americas IT - ERP Delivery
jci
Role Overview This role is for an experienced techno-functional Oracle EBS delivery leader supporting the Americas business. The person will lead delivery, clarify business needs, assess options, and provide oversight of architecture alignment, architecture direction, and solution readiness with stakeholders, IT teams, architects, and vendor partners.
The ideal candidate has strong Oracle EBS experience, solid techno-functional delivery leadership skills, excellent communication, and the ability to operate in a fast-paced product model environment. They can break down ambiguous requests, identify the right delivery path, ensure architecture considerations are reviewed with the appropriate architecture teams, and guide delivery through planning, execution, risk management, and stakeholder alignment. Oracle Fusion experience is helpful; AI use for automation, testing support, delivery insights, process improvement, or productivity improvements is a plus.
Key Responsibilities Delivery, Architecture Oversight & Stakeholder Engagement
Lead Oracle EBS delivery, enhancements, stabilization, support, governance, and status reporting for the Americas business
Turn ambiguous or changing business needs into clear delivery scope, options, risks, dependencies, architecture review needs, and next steps
Communicate clearly with business, IT Business Partner, vendor, and leadership audiences, keeping decisions, risks, and next steps visible
Distributed Delivery & Vendor Management
Coordinate with Americas stakeholders, offshore India, and other supporting regions, ensuring clear communication and handoffs across time zones
Manage vendor and system integrator delivery against priorities, timelines, outcomes, KPIs, SLAs, issue resolution, and escalations
Oracle EBS Expertise
Oversee Oracle EBS delivery, enhancement, production support, architecture alignment, and solution readiness across modules, integrations, data, reporting, controls, and operations
Provide strong techno-functional leadership across Oracle EBS Finance and operational modules, with AP, AR, GL, OM, PO, and PA highly prioritized
Compliance, Resiliency, Modernization & Security
Support compliance, controls, audit readiness, SOX considerations, security, access, data protection, and ERP delivery risk management
Partner with infrastructure, security, and application teams on disaster recovery, resiliency, business continuity, modernization, and cyber risk-reduction opportunities
Operations & Continuous Improvement
Lead stabilization, KPI/SLA tracking, service improvement, automation, and process optimization for Oracle EBS and related ERP processes
Qualifications
15-20 years of IT experience, including significant ERP delivery leadership
Proven Oracle EBS delivery, enhancement, stabilization, and support experience at scale; Oracle Fusion experience is a plus
Strong techno-functional skills across business processes, Oracle EBS functionality, integrations, reporting, controls, and operational requirements
Strong Oracle EBS Finance and operational module experience, with AP, AR, GL, OM, PO, and PA highly prioritized
Experience with compliance, disaster recovery, modernization, security, vendor management, and distributed delivery coordination
Ability to operate in a fast-paced product model, Agile, Waterfall, or hybrid delivery environment
Excellent communication skills, with the ability to simplify complex ERP topics for business, IT, vendor, and leadership audiences
AI use for automation, testing support, delivery insights, process improvement, or productivity improvements is a plus
Why Join Us?
Lead and enable technology delivery for business initiatives that support the Americas business
High-visibility role serving as a trusted delivery partner to IT Business Partners, business stakeholders, IT teams, and vendors across the Americas
Opportunity to improve delivery execution, architecture alignment, solution readiness, and ERP support for the Americas business
Collaborative team environment with regional touchpoints
Johnson Controls' Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act ("AODA"). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls' applicable AODA policies are available on our website at for your reference, and can be made available in accessible formats upon request.
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The ideal candidate has strong Oracle EBS experience, solid techno-functional delivery leadership skills, excellent communication, and the ability to operate in a fast-paced product model environment. They can break down ambiguous requests, identify the right delivery path, ensure architecture considerations are reviewed with the appropriate architecture teams, and guide delivery through planning, execution, risk management, and stakeholder alignment. Oracle Fusion experience is helpful; AI use for automation, testing support, delivery insights, process improvement, or productivity improvements is a plus.
Key Responsibilities Delivery, Architecture Oversight & Stakeholder Engagement
Lead Oracle EBS delivery, enhancements, stabilization, support, governance, and status reporting for the Americas business
Turn ambiguous or changing business needs into clear delivery scope, options, risks, dependencies, architecture review needs, and next steps
Communicate clearly with business, IT Business Partner, vendor, and leadership audiences, keeping decisions, risks, and next steps visible
Distributed Delivery & Vendor Management
Coordinate with Americas stakeholders, offshore India, and other supporting regions, ensuring clear communication and handoffs across time zones
Manage vendor and system integrator delivery against priorities, timelines, outcomes, KPIs, SLAs, issue resolution, and escalations
Oracle EBS Expertise
Oversee Oracle EBS delivery, enhancement, production support, architecture alignment, and solution readiness across modules, integrations, data, reporting, controls, and operations
Provide strong techno-functional leadership across Oracle EBS Finance and operational modules, with AP, AR, GL, OM, PO, and PA highly prioritized
Compliance, Resiliency, Modernization & Security
Support compliance, controls, audit readiness, SOX considerations, security, access, data protection, and ERP delivery risk management
Partner with infrastructure, security, and application teams on disaster recovery, resiliency, business continuity, modernization, and cyber risk-reduction opportunities
Operations & Continuous Improvement
Lead stabilization, KPI/SLA tracking, service improvement, automation, and process optimization for Oracle EBS and related ERP processes
Qualifications
15-20 years of IT experience, including significant ERP delivery leadership
Proven Oracle EBS delivery, enhancement, stabilization, and support experience at scale; Oracle Fusion experience is a plus
Strong techno-functional skills across business processes, Oracle EBS functionality, integrations, reporting, controls, and operational requirements
Strong Oracle EBS Finance and operational module experience, with AP, AR, GL, OM, PO, and PA highly prioritized
Experience with compliance, disaster recovery, modernization, security, vendor management, and distributed delivery coordination
Ability to operate in a fast-paced product model, Agile, Waterfall, or hybrid delivery environment
Excellent communication skills, with the ability to simplify complex ERP topics for business, IT, vendor, and leadership audiences
AI use for automation, testing support, delivery insights, process improvement, or productivity improvements is a plus
Why Join Us?
Lead and enable technology delivery for business initiatives that support the Americas business
High-visibility role serving as a trusted delivery partner to IT Business Partners, business stakeholders, IT teams, and vendors across the Americas
Opportunity to improve delivery execution, architecture alignment, solution readiness, and ERP support for the Americas business
Collaborative team environment with regional touchpoints
Johnson Controls' Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act ("AODA"). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls' applicable AODA policies are available on our website at for your reference, and can be made available in accessible formats upon request.
#J-18808-Ljbffr
Reference: WJ-3875_13735811