IT & Software

Analytics Engineer - Tag Manager

Royal Mail

London · Greater London · United Kingdom

Overview

In this role you will build and maintain the analytics data foundations that support digital products, customer journeys, experimentation and AI-enabled insights. You will work closely with Product, Analytics and Engineering to ensure high-quality, reliable data for analysis and decision-making, enabling data-driven improvements across digital experiences. You’ll own tag management implementations and underpin data layer design to support scalable analytics. This position offers hands-on coding, data engineering and collaboration to drive measurable digital insights at scale. The opportunity combines technical depth with business impact in a transforming, data-driven organization.

Pay / Benefits
  • Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
  • Sick pay
  • Dental insurance
  • Health assessment every 2 years
  • Benefits account on My Bundle+
  • Wellbeing support 24/7 access
Responsibilities
  • Own the implementation and optimisation of Tag Management solutions across web and app platforms
  • Develop and govern data layer specifications, SDRs and tracking documentation
  • Integrate and model data from multiple sources to create robust analytics datasets
  • Support customer journey analysis, experimentation and conversion optimisation initiatives
  • Ensure analytics data quality through testing, validation and monitoring
  • Leverage AI-enabled tools and techniques to improve analytics engineering processes
  • Partner with technical and business stakeholders, translating requirements into effective data solutions
Key requirements
  • Strong experience in Analytics Engineering, Data Engineering or Digital Analytics
  • Hands-on expertise with Google Tag Manager (GTM), Adobe Launch or similar tag management platforms
  • Strong understanding of digital analytics implementations, tagging and data layer design
  • Technical coding skills in: JavaScript HTML CSS
  • Exposure to React and/or React Native environments
  • Experience integrating data from multiple sources and working within modern analytics ecosystems
  • Ability to translate business requirements into technical specifications and explain technical concepts to non-technical stakeholders
  • Strong attention to detail with a focus on building scalable, reliable solutions
  • attention to detail
  • strong communication
  • collaboration
  • Google Tag Manager (GTM)
  • Adobe Launch
  • data layer design

Reference: WJ-747_30135788

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