IT & Software

API Support Analyst

Pacer Group

Toronto · On · Canada

Job Title: Bilingual (English & French) API Support Analyst

Location: Toronto, ON

Work Arrangement: Hybrid (3-4 days a week in office)

Employment Type: Contract

Duration: 06-12 Months

Pay Rate: CAD 70-75/hour Incorporated

Domain: BFSI

Application Deadline: Sept. 30th, 2026


SKILLS REQUIRED:

Bilingual communication skills (English & French).

Experience5+ years of application support experience| including API and integration support.

Hands-on experience with REST APIs| JSON| XML| OAuth| JWT| SSL/TLS| and API security concepts.

Experience working with external vendors and third-party integrations.

L2/L3 Production Support experience for enterprise applications and integrations.

Strong understanding of APIs (REST/SOAP)| API troubleshooting| authentication| request/response analysis| and vendor integrations.

Experience with API management/testing tools such as Postman| Swagger| Apigee| MuleSoft| or API Gateway platforms.

Knowledge of monitoring and logging tools such as Splunk| Dynatrace| AppDynamics| or ELK.

Banking/Financial Services domain experience.


EEOC Compliance:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.


DISCLAIMER

AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.

Reference: WJ-3844_2751368

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