IT & Software

Apple Jamf Pro Engineer Remote Support & Automation

Academia Group

London · England · United Kingdom

Academia is seeking an Apple Systems Engineer to join the Apple Helpdesk Team in a role focused on high-quality technical services and Jamf Pro management for our MacOS and iOS environment. The ideal candidate will handle Tier 2+ remote support, issue resolution, and MDM maintenance while documenting solutions and ISO procedures.

The role requires strong communication, planning, and the ability to explain complex concepts to non-technical audiences, with certifications in Jamf or related tools

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Reference: WJ-5107_14032488

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