Application Production Support Analyst
HireTalent - Staffing & Recruiting Firm
Application Production Support Analyst
Montreal, QC (Hybrid)
Contract | 12+ Months + Possible Extension/ FTE
A global corporate & institutional bank is hiring an Application Production Support Analyst to support critical 24x7 lending and structured finance platforms.
What You'll Do
- Provide L1/L2 production support for Credit, Working Capital, and Asset Finance & Securitization applications
- Own incident, problem, and change management, including application deployments
- Support data flows between upstream and downstream systems and troubleshoot issues end to end
- Partner with Operations teams on technical escalations
- Participate in Disaster Recovery, failover, and backup recovery testing
- Handle monitoring, capacity planning, and performance tuning
- Document technical processes and data flows
What You Need
- Bachelor's degree in Computer Science or a related field
- 5+ years in application/production support within banking or capital markets
- Hands-on scripting: Shell, Perl, Python, or Batch (at least one)
- Strong Unix/Linux experience plus SQL/PL-SQL
- Solid grasp of incident, problem, and change management processes
- Experience with ServiceNow, Jira, or similar ITSM tools
- Working knowledge of Java/J2EE applications
- Availability for a 24/7 on-call rotation
Nice to Have
- Exposure to Asset Finance, Securitization, CLO, RMBS, CMBS, or ABS
- MQ, WebSphere, or Tomcat experience
- ITIL Foundation certification
- CyberArk or application security project experience
Reference: WJ-3844_2752244