Application Specialist Support

Application Specialist Support

Are you passionate about helping people and solving problems? Join Centiro’s Vancouver team as an Application Specialist, Support and be the first point of contact for customers in need of help. You’ll investigate issues, provide clear solutions, and ensure customers feel truly supported.

What You’ll Do

Respond to customer inquiries with empathy and accuracy

Identify and resolve issues — sometimes quickly, sometimes with in-depth troubleshooting

Work with internal teams to improve processes and customer experience

Learn and use tools like APIs, monitoring systems, and support platforms

What We’re Looking For

Strong problem-solving skills and a desire to learn

Good communication skills & customer focus

Basic understanding of IT/technical tools (e.g. SQL, FTP/SFTP, ServiceNow or similar)

Someone proactive, responsible, and able to own issues from start to finish