Application Support Analyst

A fantastic opportunity has arisen for a Applications Support Analyst to join our Southampton/Jersey based law firm on a permanent basis.

Applications Support Analyst

Summary

To drive business improvement and operational efficiency by analysing business requirements,

identifying technology-enabled solutions, and ensuring the successful delivery and adoption of systems, processes, and digital capabilities that support the firms Corporate Services business strategic objectives.

Applications Support Analyst

Key Responsibilities

• Provide support activities on the applications for the Corporate Service business.
• Delivering workflow automation, system integrations, dashboard development, reporting solutions and data visualisation to improve business outcomes.
• Troubleshoot technical issues and respond to requests for support when required. Analyse root causes of common and recurring issues and propose permanent solutions.

Applications Support Analyst

Attributes/Skills

• Multiple years' experience in providing application support and development working with SQL.
• Working knowledge of using Microsoft Power Automate and Power BI to provide automation workflows & dashboards.
• Experience in data transformation and manipulation using SQL would be advantageous.