Application Support Engineer
Shawbrook Bank
Overview
In this role you’ll join Shawbrook’s CTO team to support core applications and ensure secure, reliable, and high-performing systems. You’ll collaborate with technology leads across data, corporate technology and information security, plus delivery managers and business stakeholders. You’ll provide operational end-user support to boost efficiency and user experience while maintaining system stability. You’ll contribute to a fast-paced, innovative culture that values diverse perspectives and responsible technology.
Pay / Benefits- market leading family friendly policies
- Headspace mindfulness app
- Peppy fertility/menopause support
- Employee Assistance Programme (EAP)
- Cycle to work scheme
- Contributory pension scheme & death in service
- Support core applications to ensure performance, reliability, robustness and security
- Provide operational end-user support to Shawbrook and subsidiaries, driving efficiency and user experience while maintaining stability of end-user systems
- Bachelor's degree in Technology, or equivalent professional experience
- Proven experience in application or technical support within banking/financial industry
- Strong analytical and problem-solving abilities
- Excellent communication and presentation skills
- Experience with banking regulations and compliance requirements
- AWS/Azure cloud experience
- Excellent organisational and planning skills
- Accuracy and attention to detail
- Proactive, self-motivated, able to work on own initiative
- Strong team player with excellent interpersonal skills
- analytical thinking
- clear communication
- collaboration
- application support
- technical support
- banking regulations and compliance
Reference: WJ-747_31165585