Application Support Engineer - Incident & SQL Expert

DOCOsoft is seeking a Business Application Support Engineer to troubleshoot and resolve complex issues, monitor incident management processes, and deliver outstanding service to our clients. The role emphasizes incident resolution leadership, post-incident reviews, and collaboration across teams to improve operational excellence.

The successful candidate will have a university degree and 3+ years in a client-facing technical support role, with strong SQL Server and IIS experience, plus excellent