Application Support Engineer (L2) - Customer Focused IT

Mail Metrics Group in the United Kingdom is seeking an Application Support Engineer (L2) to resolve complex issues and support business-critical systems. You will provide second-line IT support, troubleshoot across applications and platforms, and work with service desk tools to deliver fast, customer‑focused service.

The role emphasizes knowledge sharing, process improvement, and collaboration with internal teams and third‑party suppliers to sustain high availability.