Application Support Technician

Job Title: Applications Support Technician

Location: Bristol

The Role:

• Provide advanced support across a range of enterprise business applications, investigating and resolving issues efficiently.
• Support systems spanning document management, finance, CRM, HR, legal and other specialist applications.
• Take ownership of application support processes while maintaining high service and information security standards.
• Monitor application performance and availability, identifying and addressing potential issues.

The Candidate:

• Strong experience providing advanced application support within an enterprise or professional services environment.
• Proven experience supporting business-critical applications, ideally across document management, CRM, finance, HR or other line-of-business systems.
• Strong knowledge of Microsoft 365 and Windows environments, including core productivity applications and desktop technologies.
• Hands-on experience with ITSM/service management platforms, alongside incident management, troubleshooting and application lifecycle support.
• Good understanding of Microsoft infrastructure and database technologies, including Windows Server, SQL Server/T-SQL, Active Directory/Entra ID, Exchange and remote access technologies.

The Package:

Profite Share Bonus

Discretionary Performance Bonus