Applications Analyst - PH

City of Hamilton is located at Hamilton, Ontario. The company is currently looking for applications for the role of Applications Analyst – PH. We are seeking a self-disciplined individual with exceptional interpersonal skills. The chosen applicant will be required to join and begin their duties as soon as possible. This is a temporary full-time position for 12 months with a hybrid work arrangement.

Employer Name : City of Hamilton
Position : Applications Analyst – PH
Salary: $52.510 – $59.671 per hour
Employment type: Temporary, Full-Time (12 months)
Location : Hamilton, Ontario (Hybrid)

• The candidate must analyze, design, develop, test and implement departmental, client and web-based applications, or manage their implementation, including knowledge management systems, Web 2.0 technologies, databases and web interfaces, with a focus on usability, readability and accessibility for staff and user needs.
• The candidate must collaborate on the development, implementation and maintenance of web application development standards and web analytics standards, as well as the development and review of business, user-centred design and accessibility specifications for both “in-house” and contracted web applications development.
• The candidate must analyze, design, develop and test online content, information architecture, web advertisements, e-newsletters, email communications and other digital media, while developing and incorporating measurement and tracking strategies to meet defined online business objectives.
• The candidate will be responsible for maintaining the intranet site and supporting designated web page authors.
• The candidate will be responsible for recording, analyzing and coordinating solutions to complex technical problems involving the operation and performance of business databases and/or applications within various divisions of PHS and external partners, while recommending any necessary system enhancements.
• The candidate must analyze, design, develop, test, implement and maintain on-line metadata and/or application help databases that include new or revised business data layers and/or application functionality.
• The candidate will be responsible for identifying topics that require additional education and training, and for developing and delivering training programs and supplementary documentation for the PHS user community.

Project Management

• The candidate must collaborate with cross-functional teams within the team, division, department, and corporation, taking on leadership and facilitation roles as required, and work with communications, graphics design and marketing staff internally and externally to develop online content and marketing campaigns.
• The candidate must collaborate on the planning, scheduling and purchasing of business and web applications technology and services.
• The candidate must prepare project plans and estimates for current and capital budgets required for the analysis, design, development, testing, implementation and maintenance of department web applications and technologies.

Security, Compliance and Continuous Improvement

• The candidate must analyze, design, develop, test, implement and maintain standard workflows and procedures, and audit system and application accesses to ensure data security and integrity in accordance with legislation (MFIPPA, PHIPA).
• The candidate must liaise with Corporate Information Services regarding network and database security, client support, data management, project and resource management, and customer relationships related to application implementation, use and maintenance.
• The candidate must perform local registration authority duties related to provincially-mandated PHS applications, including IPHIS, Panorama, OHISS, etc.
• The candidate must ensure that eHealth communications meet legislative requirements for accessibility (AODA).
• The candidate must monitor the integrity of PHS eHealth communications and take steps to ensure that web page authors resolve any problems.
• The candidate will be responsible for using existing software tools and procedures to analyze online advertising, social media, online marketing campaigns and search and site optimization and provide strategic insights, while distributing data in a variety of standard and media formats and ensuring that data distribution contracts, copyright and statement of liability are complete, properly authorized and comply with privacy legislation and protection of personal information.
• The candidate must receive data from Corporate applications, online sources and business partners and use existing tools to analyze, verify and document the content and quality of the data, import it into the business environment, and propose a maintenance plan that meets the business user’s requirements.

Other

• The candidate must provide support to the PHS Emergency Operations Control team as required.
• The candidate must work in accordance with applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.
• The candidate must perform other duties as assigned that are directly related to the major responsibilities of the job.

Job Requirements

• The candidate must have a developed understanding of Computer Science, web applications, and technologies normally acquired through a University Degree in Computer Science or Computer Technology combined with relevant business experience.
• The candidate will be required to demonstrate progressively responsible and practical experience in business and web-based application development, online content and digital media development, along with practical experience using user-centred design approaches for client and web-based interface development, web analytics, web accessibility and other industry standards that affect design and development.
• The candidate must demonstrate experience in project and operational application development and support using project and support techniques and processes.
• The candidate must have strong working knowledge of relational database management system software, including ORACLE, SQL Server along with Microsoft Access, and SQL (Structured Query Language).
• The candidate must have experience using Adobe Flash, Photoshop, Fireworks and other digital multimedia tools to develop web interfaces and online content.
• The candidate must demonstrate experience working on team-based projects based on continuous improvement principles.
• The candidate must have excellent interpersonal, presentation, and facilitation skills to communicate effectively with PHS staff, all levels of City staff, external consultants and suppliers.
• The candidate must have strong analytic, process mapping and report writing skills.
• The candidate must have the ability to handle multiple changing priorities and work on multiple concurrent assignments.

Security and safety

• The candidate must provide immunization records, which may include TB testing before starting employment, to meet the requirements of Policy HSW-01 Staff Proof of Immunity to Vaccine Preventable Diseases.
• The candidate will receive equal opportunity through inclusive, barrier-free recruitment and selection processes.
• The candidate will receive equitable treatment with respect to barrier-free employment and accommodation without discrimination.
• The candidate will receive accommodation throughout all aspects of the hiring process, up to the point of undue hardship.