Applications Support Analyst at Citi
Citigroup Inc.
Advance your career in technology as an Applications Support Analyst at Citi, focusing on providing robust support for diverse application environments. This full-time role encompasses proactive problem-solving and collaboration.
As an Applications Support Analyst, you'll employ your understanding of industry standards and analytical tools to monitor and enhance application performance. With 2-5 years of experience, you’ll participate in disaster recovery testing and address stakeholder queries while acting as a crucial communication bridge between teams. Your insights will lead to improved stability and effectiveness in application support efforts.
Key Responsibilities: • Provide user support for Citi applications • Collaborate with technology partners for long-term solutions • Conduct risk analysis on applications and resolve issues • Manage post-release checks and documentation • Contribute to application testing and deployment processes
Requirements: • 2-5 years experience in production support • Strong knowledge of database technologies • Familiarity with ITSM tools and support processes • Expertise in monitoring tools like Dynatrace • Basic scripting knowledge in Python or similar
Capitalize on your technical know-how to support Citi’s application stability and performance. #J-18808-Ljbffr
As an Applications Support Analyst, you'll employ your understanding of industry standards and analytical tools to monitor and enhance application performance. With 2-5 years of experience, you’ll participate in disaster recovery testing and address stakeholder queries while acting as a crucial communication bridge between teams. Your insights will lead to improved stability and effectiveness in application support efforts.
Key Responsibilities: • Provide user support for Citi applications • Collaborate with technology partners for long-term solutions • Conduct risk analysis on applications and resolve issues • Manage post-release checks and documentation • Contribute to application testing and deployment processes
Requirements: • 2-5 years experience in production support • Strong knowledge of database technologies • Familiarity with ITSM tools and support processes • Expertise in monitoring tools like Dynatrace • Basic scripting knowledge in Python or similar
Capitalize on your technical know-how to support Citi’s application stability and performance. #J-18808-Ljbffr
Reference: WJ-3875_14324152