AR Manager

Accounts Receivable Manager

Location: Rancho Santa Margarita, CA - Hybrid work schedule after training

Compensation: $115,000-$130,000 base salary + discretionary bonus

We are seeking an experienced Accounts Receivable Manager to lead a team of five AR Specialists and oversee the full accounts receivable function for a high-volume, inventory-based business. This is a key leadership role responsible for driving collections performance, reducing past-due balances, improving processes, and maintaining strong customer relationships.

This position manages a portfolio of approximately 6,000 customer accounts, including roughly 2,000 business accounts that generate the majority of company revenue.

Responsibilities

• Lead, mentor, and develop a team of 5 Accounts Receivable Specialists
• Oversee the full AR cycle, including billing, collections, cash application, dispute resolution, and reporting
• Drive collection efforts to reduce aging and past-due balances while preserving positive customer relationships
• Partner closely with Sales and other cross-functional teams to resolve customer issues and payment disputes quickly
• Enforce credit and collection policies consistently across the customer base
• Monitor AR performance metrics, aging reports, and collection effectiveness
• Develop and maintain reporting and analytics to support business decisions
• Identify opportunities to improve processes, controls, and team efficiency
• Support ERP-related initiatives and system enhancements

Requirements

• 5+ years of Accounts Receivable experience, including billing and collections
• Previous experience managing and developing an AR team
• Proven success reducing aged receivables and improving collections performance
• Strong experience managing the full AR cycle within a high-volume, inventory-based environment
• Advanced Excel skills
• Experience building reports using SQL and/or Crystal Reports
• ERP experience required; NetSuite experience strongly preferred
• Strong leadership, communication, and relationship-building skills
• High emotional intelligence with a collaborative, team-oriented approach

Preferred Qualifications

• Experience within a membership-based business model
• Experience supporting an ERP conversion or system implementation

What We're Looking For

The ideal candidate is a hands-on AR leader who can balance customer relationships with collection objectives, hold teams accountable, collaborate effectively with Sales, and create a positive, high-performing team environment. If you are process-driven, analytical, and passionate about building strong partnerships while delivering results, we'd love to hear from you.