Assistant Branch Manager

Description
At Trax Credit Union, we exist to move people forward. We are committed to creating a path to financial health for every member we serve. Our work is guided by accountability, service, passion, integrity, respect, and excellence—and we’re looking for leaders who bring these values to life every day.
Key Responsibilities
Partner with the Branch Manager to keep daily operations running seamlessly across teller, member service, and lending functions
Be the go-to expert—answering everything from quick questions to more complex scenarios around products, policies, and regulations
Oversee cash operations, including vault balancing, cash ordering, and decision-making around member transactions and funds availability
Jump in when needed—serving as a teller or vault teller and handling all related duties with confidence
Drive growth by identifying opportunities, building relationships, and connecting members with the right financial solutions
Help the branch hit (and exceed) goals for loans, new accounts, and referrals
Open new accounts and guide members through important financial decisions
Detect and prevent fraudulent activity—protecting both members and the credit union
Review and explain credit reports in a clear, helpful way
Originate, process, and close loans from start to finish
Coach and develop team members—building their technical skills, sales confidence, and people skills
Requirements
3+ years of experience in a financial institution
1+ year of cash handling experience
A genuine passion for helping both members and your team succeed
Why You’ll Love This Role
You’ll have real influence—on team performance, member experience, and branch success
It’s a hands-on leadership role where no two days look the same
You’ll grow your leadership skills while staying connected to the front line
You’ll be part of a team that values collaboration, accountability, and service
Why Trax Credit Union
At Trax, we invest in our employees so they can deliver their best every day. We are proud to offer the following benefits:
Medical, Dental, and Vision coverage
Employer-paid Short-Term & Long-Term Disability
Life and AD&D Insurance
401(k) Retirement Plan
Free Choice Plus Checking Account
Exclusive Employee Financial Perks after 90 days on the job
Loan discounts for consumer and home loans
Our Commitment
At Trax Credit Union, we don’t just manage finances—we help people move forward. If you are passionate about making a difference, leading with integrity, and creating meaningful impact in your community, we encourage you to apply.