Associate Corporate IT Engineer

In this role you support a global user base and help grow the Corporate IT estate. You will handle day-to-day IT support, asset management, and small projects, while upholding a single global IT standard. You’ll engage cross-regionally to resolve incidents, manage devices, and collaborate with external suppliers. The position combines hands-on support with opportunities to improve IT processes and security. You will contribute to a fast-paced, multinational environment that values ownership and teamwork.

• local package and benefits (UK and Spain)

• Provide 1st and 2nd line IT support to global users via remote tools and on-site when needed
• Troubleshoot and resolve incidents to minimize downtime
• Own the regional laptop build process and configuration
• Manage IT peripherals and hardware (printers, phones, AV equipment, desktops, laptops)
• Participate in small IT projects as directed by IT Management
• Coordinate with external suppliers for hardware purchases and license renewals
• Maintain a security posture with a least-privilege approach
• Operate and maintain business-as-usual IT systems
• Become a subject-matter expert for assigned applications/services and monitor licenses and escalations
• Suggest improvements to optimize IT equipment and application usage
• Maintain the asset management system for 100% accuracy
• Maintain adherence to one global IT Corporate Standard

• IT support background with experience using a Helpdesk/Ticketing System
• Strong knowledge of Windows 10/11 and Windows Server
• Experience with Microsoft 365 Administration and Office 365 tools
• Active Directory / Azure AD / Group Policy
• Understanding of Cyber-Security and MFA
• Asset management experience
• Laptop/Desktop hardware experience
• Printer maintenance
• Cloud-based telephony experience
• Excellent communication and customer-focused approach
• Ability to work independently and in a fast-paced team
• Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft Modern Desktop Associate) are a plus

• customer-focused
• strong communication
• team player
• Windows 10/11
• Windows Server
• Microsoft 365 Administration