IT & Software

Associate Tech Support Engineer - Kafka & Confluent

IBM

London · England · United Kingdom

IBM Software in London is seeking Technical Support Engineers to diagnose and resolve complex Apache Kafka and Confluent Platform issues, supporting high-priority production cases and collaborating with Engineering, Product, and other teams.

You will work across production and non-production environments, analyze logs and metrics, document steps, and contribute to improving customer outcomes through repeatable processes and knowledge sharing.

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Reference: WJ-766_22013435

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