IT & Software

Audiovisual Systems Support Technician

Solotech

Quebec · Capitale Nationale · Canada

Support audiovisual rooms, webcasts, and client systems with sound, video projection, lighting, and networking knowledge. This position is based on technical service.

As an Audiovisual Technician at Solotech, you will monitor room operations and respond to client technical needs. You will advise clients, present solutions, document work, and coordinate service requests. The work includes maintaining audiovisual systems and supporting functionality when equipment fails.

Key Responsibilities:

  • Ensure proper functioning of rooms and perform technical monitoring
  • Handle webcasts and respond to client technical needs
  • Present solutions and reassign requests to appropriate channels
  • Document completed work in the ticketing tool
  • Recommend maintenance and execute parts replacements

Requirements:

  • Excellent spoken and written French
  • Intermediate English for documentation and occasional communication
  • DEC or DEP in electronics, engineering, television production, or equivalent
  • Three years of relevant experience in a similar position
  • Knowledge of audiovisual equipment, networking, and Microsoft Office

Bring client service, audiovisual troubleshooting, and systems knowledge to Solotech while supporting dependable room and webcast operations.

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Reference: WJ-291_12064353

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