Automation-Driven IT Support Analyst (PowerShell)

Simmons & Simmons is seeking a seasoned IT Service Desk professional to design, develop and maintain PowerShell automation scripts, enabling automation for user administration, system monitoring and deployment. You will document procedures and support knowledge sharing across the team.

You will coach 1st Line staff, assist with training, and help drive service improvements through automation while supporting enterprise apps and ITSM platforms such as ServiceNow in a hybrid UK role.