IT & Software

AUTOMATION LEAD L1(CONTRACT)

Wipro

Edinburgh · City of Edinburgh · United Kingdom

Overview

In this role, you lead automation initiatives for strategic accounts, shaping roadmaps and aligning capabilities to drive ROI. You will engage cross-functional teams to mature automation across selected accounts and ensure scalable monitoring, governance, and delivery. You’ll translate client requirements into actionable automation plans, manage expectations, and foster strong relationships. This is a chance to influence digital transformation at scale within a global tech/services leader.

Responsibilities
  • Lead automation roadmaps and strategies for various business units
  • Shortlist accounts based on size and maturity, drive automation maturity in selected accounts
  • Demonstrate Wipro's capabilities to clients and ensure ROI alignment
  • Ensure project scope and contractual commitments are met; implement required software/infrastructure for automation
  • Develop and review Account Automation Plans with account partners and delivery teams
  • Monitor progress and resolve complex escalations in operations, production, quality control, schedules, and maintenance
  • Address persistent automation-related problems in development cycles
  • Manage access controls to protect sensitive project information
  • Periodically review project status against plan and drive successful rollout
  • Identify automation trends and capability gaps within the team; propose improvements
  • Maintain customer relationships and secure references for business continuity
  • Incorporate customer feedback and coordinate internal resources to close gaps
  • Deliver metrics on client engagement and BOT implementation for platform/non-platform accounts
Key requirements
  • GCP Architecture
  • experience leading automation initiatives for strategic accounts (implied)
  • ability to manage client engagements and align resources with customer needs
  • understanding of scope, contracts, and delivery governance
  • problem-solving and escalation management
  • client engagement
  • stakeholder management
  • communication
  • problem-solving
  • cross-functional collaboration
  • GCP Architecture

Reference: WJ-747_30147694

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