Automation Specialist
Baker&McKenzie
As an Automation Specialist, you design, build, test, and support end-to-end automations to boost efficiency, quality, and user experience across Operations. You collaborate with stakeholders to deliver AI-powered solutions using RPA and Microsoft Power Platform tools. You apply AI-assisted approaches with governance and documentation to scale sustainable automation that drives business value. This role offers a chance to shape process improvements within a global legal services firm and contribute to continuous innovation.
Responsibilities- Design, develop, deploy, and support end-to-end automation from discovery to rollout and ongoing support
- Build automation solutions with UiPath, n8n, and Microsoft Power Platform tailored to business needs
- Leverage Power Platform (Power Automate, Power Apps) to streamline processes and improve user experience
- Apply AI-assisted development with prompt-driven prototyping and iterative refinement, ensuring robust testing and documentation
- Support testing activities, UAT planning, release prep, and defect triage
- Monitor performance, diagnose incidents, perform root cause analysis, and implement improvements
- Maintain solution documentation, runbooks, SOPs, and release notes with governance, risk, security, and audit compliance
- Drive continuous improvement and engagement, enabling self-led process improvements through Lean Six Sigma, AI, and automation
- End-to-end automation delivery experience (requirements, design, build, test, deploy, support)
- Hands-on with UiPath and/or n8n; willingness to work across both
- Practical experience with Microsoft Power Platform for automation (Power Automate; Power Apps desirable)
- Comfort with AI-assisted development using prompts for rapid prototyping and solution scaffolding
- Strong process analysis and problem-solving, including exception handling and control design
- Ability to document solutions clearly (designs, runbooks) and communicate with non-technical stakeholders
- strong communication with non-technical stakeholders
- analytical mindset with attention to governance and quality
- collaboration and cross-functional engagement
- UiPath
- n8n
- Microsoft Power Platform (Power Automate, Power Apps)
Reference: WJ-747_31019757