AV Support Specialist

In this role you will ensure the London AV environment meets end-user and business needs, acting as the local AV point of contact for events and coordinating resources. You’ll work closely with IT and the Comms team to plan leadership events, maintain equipment, and document AV workflows. The role involves global AV projects and coordinating external providers, offering a hands-on opportunity to shape multimedia experiences in a gaming company with a strong brand and culture.

• Maintain and prepare AV hardware and software for the London office to support end users and events
• Serve as local AV point of contact for major events and coordinate resources and master controls during events
• Troubleshoot and resolve AV hardware/software issues and drive maintenance
• Manage AV equipment inventory, stock, commissioning, and decommissioning in London
• Contribute to AV environment documentation and standards
• Collaborate with corporate Network and other IT teams to support AV services
• Coordinate and manage external AV service providers
• Participate in global AV-related projects
• Support planning and execution of leadership events in the London office

• Extensive experience with video conference and broadcasting systems
• Deep knowledge of AV technologies and IT systems
• Up-to-date knowledge of trends, hardware, and features in AV technologies
• Strong skills in graphics, encoding, and video editing software
• Experience coordinating events and working with cross-functional teams
• Ability to work with multiple service providers and manage inventory

• Cross-functional collaboration
• Problem solving and troubleshooting
• Effective communication with stakeholders
• Video conferencing systems
• Broadcasting systems
• AV technologies