AWS Senior Technical Account Manager
Amazon
Join Amazon Web Services as a Senior Technical Account Manager and empower customers to maximize their AWS experience. Focus on strategic technical guidance and form impactful client relationships.
In this role, you'll act as a principal technical advisor for AWS Enterprise Support, influencing critical decisions for organizations of all sizes. Your expertise across AWS technologies, including Database and Serverless services, will help clients overcome challenges and achieve operational efficiency. This position emphasizes customer advocacy, providing tactical insights that enhance service adoption and performance.
Key Responsibilities: • Support AWS service adoption with strategic customer initiatives • Manage customer discussions on incidents and risk • Develop tailored solutions using AWS best practices • Ensure operational health of client AWS environments • Build strong client relationships to understand their needs
Requirements: • 5+ years of experience in distributed applications • 5+ years of technical engineering background • Experience with 24x7 operational service environments • Proven technical lead in customer-facing roles • Willing to travel 10% or more
Contribute your expertise to help AWS customers innovate and achieve their goals. #J-18808-Ljbffr
In this role, you'll act as a principal technical advisor for AWS Enterprise Support, influencing critical decisions for organizations of all sizes. Your expertise across AWS technologies, including Database and Serverless services, will help clients overcome challenges and achieve operational efficiency. This position emphasizes customer advocacy, providing tactical insights that enhance service adoption and performance.
Key Responsibilities: • Support AWS service adoption with strategic customer initiatives • Manage customer discussions on incidents and risk • Develop tailored solutions using AWS best practices • Ensure operational health of client AWS environments • Build strong client relationships to understand their needs
Requirements: • 5+ years of experience in distributed applications • 5+ years of technical engineering background • Experience with 24x7 operational service environments • Proven technical lead in customer-facing roles • Willing to travel 10% or more
Contribute your expertise to help AWS customers innovate and achieve their goals. #J-18808-Ljbffr
Reference: WJ-3875_12766646