BA - Operational Systems Modernization (Remote, 12m)

Royal Bank of Canada is seeking a Business Analyst to support a live operational platform used by field and headquarters staff to make time-sensitive safety and service decisions. The contract focuses on enhancements, integrations, reporting, user adoption, and retirement of older applications, with remote work available in British Columbia.

You will elicit requirements, write user stories, document current and future-state processes, and facilitate sessions with operations staff, delivery